Listening - experiment

How many times do you find yourself speaking to people and you sense they are doing their emails while you are talking to them?

You know they are not listening properly and are distracted by other things. They are not trying to actively listen and really understand what you are saying.

Next time you think someone is doing this just flippantly add something absurd into the conversation to test whether they are really listening to you or not.

I Love Social Bookmarking Sphere: Related Content

Tags: , , ,

Leave a Reply

About SwitchHack

neville

Customer service is defined by the activities that support the delivery of a product or core service. It’s the way a brand meets its customers' needs via various different channels such as the telephone or the Internet.

Read more...

Categories

Calendar

March 2008
Mon Tue Wed Thu Fri Sat Sun
« Feb   Apr »
 12
3456789
10111213141516
17181920212223
24252627282930
31  

Feeds

Archive

Blog Roll

Switch Hack 2008