Posts Tagged ‘experiment’

Listening - experiment

Friday, March 21st, 2008

How many times do you find yourself speaking to people and you sense they are doing their emails while you are talking to them?

You know they are not listening properly and are distracted by other things. They are not trying to actively listen and really understand what you are saying.

Next time you think someone is doing this just flippantly add something absurd into the conversation to test whether they are really listening to you or not.

Sphere: Related Content

About SwitchHack

neville

Customer service is defined by the activities that support the delivery of a product or core service. It’s the way a brand meets its customers' needs via various different channels such as the telephone or the Internet.

Read more...

Categories

Calendar

August 2008
Mon Tue Wed Thu Fri Sat Sun
« Jul    
 123
45678910
11121314151617
18192021222324
25262728293031

Feeds

Archive

Blog Roll

Switch Hack 2008