The Listening Company
Listening is a skill that has a massive impact on the performance of all business and personal relationships. It is of course particularly critical in the area of customer service.
That’s why the business is called “The Listening Company”
Since its inception in 1998 The Listening Company has enjoyed annual growth in excess of 40% and turnover for 2007 is over £36m. This makes The Listening Company the fastest growing call centre business in the industry league tables. There are now over 2,000 people working for The Listening Company across the three UK locations: Richmond, Portsmouth and Tonbridge.
The Listening Company proposition is attractive to companies with prestigious brands and clients include Sky, O2, VW, Toyota, Lexus, MBNA, AOL, Travelodge, Microsoft, Orange, Rank, and American Express.
The Listening Company was awarded ‘Contact Centre of The Year’ at the 2007 Connect Awards and was judged to be the‘Contact Centre of The Year’ for 2007 by Marketing magazine.
